Privacy Policy

PRIVACY POLICY
All Sides Environmental, LLC

Last Updated: April 2026

At All Sides Environmental, LLC, we take the privacy of everyone who visits our website or engages our services seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over it.

We’ve written this policy in plain language because we believe you deserve to understand exactly how your information is handled, not wade through pages of legal jargon to find out. If you have questions about anything in this policy that aren’t answered here, you’re welcome to reach out to us directly using the contact information at the end of this document.

By using our website at allsidesenv.com or engaging All Sides Environmental, LLC for any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1. WHO WE ARE

All Sides Environmental, LLC is a licensed environmental consulting firm based in Cypress, Texas. We provide a range of environmental services, including Phase I and Phase II Environmental Site Assessments, environmental remediation, mold inspection, mold testing, mold remediation, asbestos testing and removal, indoor air quality testing, radon testing, water and bacteria testing, and ecological consulting services across the Houston metropolitan area and the broader state of Texas.

For the purposes of this Privacy Policy, All Sides Environmental, LLC acts as the data controller with respect to any personal information collected through this website or in connection with our services.

Our principal contact details are as follows:

Address: 11923 Sterling Moon Lane, Cypress, TX 77433 Phone: 281 770 1360 Website: allsidesenv.com

2. INFORMATION WE COLLECT

We collect personal information in a number of ways, some of it you provide to us directly, and some of it is collected automatically when you visit our website. Below is a detailed breakdown of both.

2.1 Information You Provide to Us Directly

When you interact with All Sides Environmental, LLC, whether through our website, by phone, or by email, you may voluntarily provide us with personal information. This includes the following categories.

Contact Information. When you fill out a contact form, request a quote, schedule a service, or reach out to us by phone or email, we collect information such as your name, email address, phone number, and mailing or property address. This is the most fundamental category of information we collect, and it’s used primarily to respond to your inquiry and communicate with you about your project.

Property and Project Information. When you engage us for environmental services, we collect information related to the property involved in the project. This may include the property address, ownership details, intended use of the property, details about the nature of the environmental concern, information about prior land uses or known environmental conditions, and any other information you voluntarily share with us that is relevant to the scope of the services being performed.

Financial Information. When payment is required for services rendered, we may collect billing information such as your billing address, payment method type, and transaction reference details. We do not store full credit card numbers or sensitive payment data on our servers. Any payment processing is handled through secure, third-party payment processors who maintain their own security and privacy practices.

Communications. We retain records of correspondence between you and All Sides Environmental, LLC, including emails, form submissions, voicemails, and written communications, as part of our project documentation and client communication records.

Feedback and Testimonials. If you voluntarily provide us with a testimonial, review, or feedback about our services, we collect and store that information. We will only publish identifiable testimonials with your explicit written permission.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through your browser and device. This is standard practice across virtually all modern websites and is used to understand how the site is being used and to maintain its performance. This automatically collected information may include the following.

Usage Data. Information about how you interact with our website, including which pages you visit, how long you spend on each page, what links you click, and the sequence in which you navigate through the site. This data is collected in aggregate and is used to understand visitor behavior and improve the website experience.

Device and Technical Information. Your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This information helps us understand what devices and browsers our visitors use so we can ensure the website functions properly across all platforms.

Cookie Data. Cookies and similar tracking technologies may be used on our website to remember your preferences, analyze traffic patterns, and improve site functionality. A detailed explanation of how we use cookies is provided in Section 5 of this policy.

Location Data. Based on your IP address, we may be able to determine your general geographic location, typically at the city or regional level. We do not collect precise GPS-level location data through this website.

2.3 Information Collected From Third Parties

In certain circumstances, we may receive information about you from third parties. For example, if a real estate agent, attorney, or lender refers you to us and provides your contact information as part of that referral, we will receive and store that information in order to follow up with you. We handle all such information with the same level of care and in accordance with the same principles described throughout this policy.

3. HOW WE USE YOUR INFORMATION

The information we collect is used for specific, legitimate purposes related to the operation of our business and the delivery of our services. We do not use your personal information in ways that are unrelated to those purposes without informing you first.

3.1 Delivering Our Services

The primary reason we collect your personal information is to perform the environmental services you have engaged us to provide. This includes conducting site assessments, inspections, testing, and remediation activities, preparing and delivering reports and documentation, coordinating with third-party laboratories and regulatory agencies on your behalf, and communicating with you about the progress and findings of your project.

3.2 Responding to Inquiries

When you contact us through our website, by phone, or by email, we use your contact information to respond to your inquiry in a timely and informed way. If you request a quote, we use the information you provide to prepare a relevant and accurate proposal for your specific situation.

3.3 Sending Service-Related Communications

We use your contact information to send you communications that are directly related to your project or engagement with us. This includes appointment confirmations and reminders, project updates and status notifications, invoice delivery and payment reminders, report and deliverable submissions, and any other communications that are necessary for the effective delivery of the services you have engaged.

3.4 Business Administration and Record Keeping

We maintain records of client engagements, correspondence, project data, and financial transactions as part of our standard business operations. These records are kept in accordance with applicable professional standards, legal requirements, and the internal policies of All Sides Environmental, LLC. They allow us to maintain continuity of service, respond to disputes or regulatory inquiries, and produce documentation when required by law or court order.

3.5 Improving Our Website and Services

The automatically collected usage and technical data described in Section 2.2 is used to monitor and improve the performance and functionality of our website, identify and resolve technical issues, understand how visitors navigate and use the site, and make informed decisions about content and feature improvements. This data is analyzed in aggregate and is not typically linked to identifiable individual users.

3.6 Legal and Regulatory Compliance

We may use and disclose personal information as required to comply with applicable laws, regulations, professional licensing obligations, and regulatory agency requirements. This includes disclosures required under Texas environmental law, TCEQ regulations, TDLR licensing rules, EPA requirements, and any valid court order or legal process.

3.7 Marketing Communications

If you have engaged our services or have voluntarily expressed interest in receiving updates from All Sides Environmental, LLC, we may from time to time send you information about our services, industry updates, or relevant news. We will never send you unsolicited marketing communications if you have not expressed an interest in our services, and you can opt out of any marketing communications at any time using the process described in Section 7 of this policy.

3.8 Protecting Our Rights and Interests

We may use your information where necessary to establish, exercise, or defend legal claims, investigate potential violations of our Terms and Conditions, protect the safety and security of our personnel and business operations, and detect, prevent, or address fraud or other harmful activity.

4. LEGAL BASIS FOR PROCESSING YOUR INFORMATION

We only process your personal information where we have a lawful basis for doing so. The legal bases on which we rely are as follows.

Contractual Necessity. The processing of your personal information is necessary to fulfill a contract with you or to take steps at your request before entering into a contract. When you engage our services, the collection and use of your personal and project information is necessary to deliver what you’ve asked us to do.

Legitimate Interests. In certain cases, we process personal information based on our legitimate business interests, for example, using website analytics data to improve the functionality and performance of our website. We only rely on this basis where our legitimate interests are not overridden by your privacy rights and interests.

Legal Obligation. Some processing of personal information is required for us to comply with applicable laws and regulations, including professional licensing requirements, tax obligations, regulatory reporting duties, and responses to valid legal processes.

Consent. Where we rely on your consent to process personal information — for example, to send marketing communications or to use your testimonial in our promotional materials — we will make that clear at the time we request your consent, and you will always have the right to withdraw it.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to remember user preferences, and to provide analytical information to site operators. Cookies do not typically contain information that directly identifies you, but they can be linked to your browsing activity on a particular site.

5.2 Types of Cookies We Use

Strictly Necessary Cookies. These cookies are essential for the basic operation of the website. They enable core functions such as page navigation, form submission, and security features. The website cannot function properly without these cookies, and they cannot be disabled.

Analytics and Performance Cookies. These cookies collect information about how visitors use our website, including which pages are visited most frequently, how long visitors spend on each page, and whether they encounter any error messages. We use this information to improve the way the website works. All information collected by these cookies is aggregated and anonymous.

Functionality Cookies. These cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced, more personalized features. They may also be used to provide services you have asked for, such as remembering information you’ve already entered in a form.

Third-Party Analytics Cookies. We may use third-party analytics services, such as Google Analytics, to help us understand website usage patterns. These services may set their own cookies and collect data in accordance with their own privacy policies. You can learn more about how Google Analytics collects and processes data by visiting Google’s privacy policy.

5.3 Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse cookies, delete existing cookies, or alert you when a new cookie is being placed on your device. Please note that restricting or disabling certain cookies may affect the functionality of our website and may prevent you from making full use of all available features.

For more information about managing cookies in your specific browser, visit the help section of your browser or a resource like www.allaboutcookies.org.

6. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to any third party under any circumstances. We share personal information only in the specific situations described below.

6.1 Third-Party Service Providers

We work with carefully selected third-party service providers who assist us in delivering our services and operating our business. These may include accredited environmental testing laboratories that analyze field samples, subcontractors or specialist consultants engaged to assist with specific aspects of a project, website hosting and technology service providers, payment processing providers, email communication platforms, and document storage and management services.

All third-party service providers who handle personal information on our behalf are required to process that information only for the purposes we specify, to maintain appropriate security measures, and to comply with applicable privacy laws. We do not allow them to use your personal information for their own purposes.

6.2 Regulatory Agencies and Government Bodies

As an environmental consulting firm operating under federal and Texas state regulations, we may be required by law to report certain findings or disclose certain information to regulatory authorities, including the Texas Commission on Environmental Quality, the U.S. Environmental Protection Agency, the Texas Department of Licensing and Regulation, the U.S. Army Corps of Engineers, and other relevant agencies. Where such disclosures are required, we will notify the Client before making the disclosure, wherever legally permissible to do so.

6.3 Legal Proceedings

We may disclose personal information in response to a subpoena, court order, or other valid legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of All Sides Environmental, LLC, our clients, or others, or to investigate potential violations of applicable law.

6.4 Professional Advisors

We may share relevant information with our legal counsel, accountants, insurance providers, or other professional advisors in the course of obtaining advice or services related to our business operations. These parties are bound by professional confidentiality obligations and are not permitted to use your information for any purpose other than providing services to us.

6.5 Business Transfers

In the event that All Sides Environmental, LLC is sold, merged with another business, or otherwise transfers its operations or assets, personal information held by the company may be transferred to the acquiring party as part of that transaction. We will notify affected clients of any such transfer in advance and explain how their information will be handled going forward.

6.6 With Your Consent

Outside of the situations described above, we will only share your personal information with third parties where you have given us your express written or verbal consent to do so.

7. YOUR PRIVACY RIGHTS

Depending on where you are located, you may have certain rights with respect to your personal information. All Sides Environmental, LLC is committed to honoring those rights and has processes in place to facilitate them.

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. If you make an access request, we will provide you with a summary of the information we hold, the purposes for which it is being used, the categories of any third parties with whom it has been shared, and how long we intend to retain it.

7.2 Right to Correction

If any of the personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct or update it. We will act on any such request as quickly as reasonably practicable.

7.3 Right to Deletion

You have the right to ask us to delete the personal information we hold about you, subject to certain exceptions. We may retain information where we have a legal obligation to do so, where the information is necessary to fulfill a contract with you, or where we need it to establish, exercise, or defend a legal claim.

7.4 Right to Restrict Processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances, for example, while the accuracy of information you have disputed is being verified, or where you have objected to processing based on our legitimate interests.

7.5 Right to Object

You have the right to object to our processing of your personal information where that processing is based on our legitimate interests. You also have the absolute right to object to the use of your personal information for direct marketing purposes at any time, without needing to provide any justification.

7.6 Right to Opt Out of Marketing Communications

If you no longer wish to receive marketing-related communications from All Sides Environmental, LLC, you may opt out at any time by replying to any such communication with a clear opt-out request, contacting us directly by phone or email using the details at the end of this policy, or following any unsubscribe instructions included in the communication.

Please note that opting out of marketing communications will not affect your receipt of service-related communications that are necessary for the delivery of a service you have engaged us to perform.

7.7 Texas Consumer Privacy Rights

Residents of Texas have privacy rights under applicable Texas consumer protection and data privacy laws, including the Texas Data Privacy and Security Act. These rights include the right to know what personal data is being collected, the right to access that data, the right to correct inaccurate data, the right to delete personal data subject to certain exceptions, and the right to opt out of the sale of personal data. All Sides Environmental, LLC does not sell personal data. If you wish to exercise any of these rights, please contact us using the details provided in Section 11 of this policy. We will respond to verifiable requests within the timeframes required by applicable law, typically within 45 days.

7.8 How to Submit a Privacy Request

To exercise any of the rights described above, please contact the All Sides Environmental team in writing using the contact information listed in Section 11. To protect your privacy and security, we may need to verify your identity before fulfilling your request. We will respond to all verifiable requests within a reasonable timeframe and will inform you if we are unable to fulfill a request and the reason why.

8. DATA SECURITY

The security of your personal information is something we take seriously. All Sides Environmental, LLC implements reasonable technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, alteration, or destruction.

These measures include secure storage of client files and project records, restricted access to personal information on a need-to-know basis within our organization, use of reputable and secure third-party service providers for data processing and storage, and regular review of our security practices to identify and address potential vulnerabilities.

While we take these precautions seriously and work to maintain appropriate security standards, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or from our website, and any transmission is at your own risk. If you believe your personal information has been compromised in any way, please contact us immediately using the details in Section 11.

9. DATA RETENTION

We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce agreements. The specific retention periods applicable to different categories of information are as follows.

Client Project Records. Project files, reports, field data, correspondence, and related documentation are retained for a minimum of seven years following the conclusion of an engagement. This retention period reflects applicable professional standards for environmental consulting records and supports our ability to respond to any regulatory inquiries, legal claims, or client requests for documentation after a project has been completed.

Financial Records. Invoices, payment records, and related financial documentation are retained for a minimum of seven years in accordance with applicable tax and accounting requirements under Texas and federal law.

Contact and Inquiry Records. If you contact us but do not ultimately engage our services, your contact information and any inquiry details will be retained for a period of up to two years, after which they will be securely deleted unless you have since become a client or have otherwise consented to ongoing communication.

Website Usage Data. Anonymized website analytics data may be retained for up to two years for the purposes of trend analysis and website improvement.

Marketing Consent Records. Where we rely on your consent to send marketing communications, we retain a record of that consent for as long as we continue to use it for that purpose, and for a reasonable period thereafter as evidence of your consent.

When personal information is no longer required for any of the purposes described above, it is securely deleted or anonymized in a manner that prevents reconstruction of identifiable information.

10. CHILDREN’S PRIVACY

Our website and services are intended for adults and businesses involved in property ownership, development, management, and environmental compliance. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18 without appropriate parental consent, we will take prompt steps to delete that information from our records. If you believe we may have collected information from a minor, please contact us immediately using the details in Section 11.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including regulatory agency websites, industry organizations, and other resources, for your information and convenience. Once you leave our website by clicking a third-party link, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of any third-party website, and we encourage you to review the privacy policy of any website you visit before providing any personal information.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make changes, we will update the “Last Updated” date at the top of this page. For changes that materially affect how we use your personal information, we will make reasonable efforts to notify affected clients directly — for example, by sending an email notification or by displaying a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we handle your personal information. Your continued use of our website or services following any update to this policy constitutes your acceptance of the revised terms.

13. CONTACT US ABOUT PRIVACY

If you have any questions, concerns, or requests related to this Privacy Policy or the way All Sides Environmental, LLC handles your personal information, please reach out to us directly. We are committed to addressing all privacy-related inquiries promptly and transparently.

Address: 11923 Sterling Moon Lane, Cypress, TX 77433 Phone: 281 770 1360 Website: allsidesenv.com

We aim to respond to all privacy-related inquiries within five business days of receipt. For formal privacy rights requests, we will respond within the timeframes required under applicable law, which is typically within 45 days for requests made under the Texas Data Privacy and Security Act.

If you are not satisfied with our response to a privacy concern, you may have the right to file a complaint with the Texas Attorney General’s Office or another applicable regulatory authority, depending on your location.

14. GLOSSARY OF KEY TERMS

To help clarify some of the terminology used throughout this policy, here are plain-language definitions of key terms.

Personal Information means any information that identifies or could reasonably be used to identify a specific individual, including name, contact details, IP address, and project-specific information connected to a named person.

Data Controller means the party that determines the purposes and means of processing personal information. For the purposes of this policy, All Sides Environmental, LLC is the data controller with respect to information collected through this website and in connection with our services.

Data Processor means any party that processes personal information on behalf of the data controller. Our third-party service providers, such as laboratories and technology platforms, act as data processors when they handle information on our behalf.

Processing means any operation performed on personal information, including collection, storage, use, disclosure, and deletion.

Consent means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal information for a specific purpose.

Cookies means small text files placed on your device by a website that store information about your browsing activity and preferences.

Regulatory Authority means any government agency with authority over our business practices, including TCEQ, TDLR, the EPA, and the Texas Attorney General’s Office.

This Privacy Policy was last updated in April 2026. All Sides Environmental, LLC reserves the right to modify this policy at any time. Any changes will be reflected by the updated date at the top of this document. Continued use of our website or services following any update constitutes acceptance of the revised policy.